Right On Track Models – Shipping Policy

Paint and Painting Supplies – Shipping Information

• Processing Schedule: Daily (Monday–Saturday), in order received.
  
• Shipping Timeline: Ships within 1–3 business days.
  
• Delivery Method: USPS First Class Mail (delivery in 2–7 days).
  
• Shipping Cost Calculation:
  
  • Based on location and purchase weight.
  • Priority Shipping available (USPS rates for U.S. destinations).
  • Rates automatically adjust with carrier changes.
• International Shipping:
  
  • Not available for paint products outside the U.S. and Canada due to restrictions.
• Cart Adjustments:
  
  • Incorrect amounts: Edit cart > Return to "Shipping Method" > Re-select amount.
  • Removing items: Use the X on the item's listing.
• Combining Orders:
  
  • Email immediately if multiple orders are close together to combine shipping.
  • Excess shipping costs refunded if combining orders reduces fees.
  • Cannot combine after orders are processed/packaged.

Kits – Shipping Information

• Processing Schedule: Daily (Monday–Saturday), in order received.
  
• Shipping Timeline: Ships within 1–3 business days.
  
• Delivery Method: UPS Ground (delivery in 3–9 days).
  
• Shipping Cost Calculation:
  
  • Based on location and purchase weight.
  • Priority Shipping available (USPS rates for U.S. destinations).
  • Rates automatically adjust with carrier changes.
• International Shipping:
  
  • Available for kits. Shipping costs and delivery times vary based on location and carrier.

Custom-Build Projects and Pre-Built Models – Shipping Information

• Custom-Build Projects:
  
  • Packaged with double-boxing, packing peanuts, and bubble wrap for safe delivery.
  • Shipping costs (including mandatory insurance) and material charges itemized on the final invoice.
  • Ships after full payment is received.
  • International Shipping: Available for custom-built models. Additional fees and delivery times depend on location and carrier restrictions.
• Pre-Built Structures/Garage Sale Items:
  
  • Packaged with same care as custom builds.
  • Shipping/material costs either itemized separately or included in the listing price.